B. P. Mandal College Of Engineering, Madhepura
B. P. Mandal College Of Engineering
Madhepura, Bihar

Grievance Redressal

Submit and track your grievances

Grievance Redressal Committee

Dr. Priya Singh

Designation: Chairperson

Department: Computer Science

Email: grievance.chair@college.ac.in

Phone: +91-612-222-3336

Dr. Amit Kumar

Designation: Member Secretary

Department: Electronics

Email: grievance.secretary@college.ac.in

Phone: +91-612-222-3337

Dr. Meera Sharma

Designation: Member

Department: Student Welfare

Email: grievance.member@college.ac.in

Phone: +91-612-222-3338

Types of Grievances

Academic

Issues related to academics, examination, results, etc.

Administrative

Issues related to administrative processes, documents, etc.

Infrastructure

Issues related to facilities, maintenance, etc.

Ragging

Complaints related to ragging incidents

Discrimination

Issues related to discrimination of any kind

Others

Any other issues not covered in above categories

Grievance Resolution Process

1

Submit Grievance

Fill and submit the online grievance form with all relevant details

2

Acknowledgment

Receive acknowledgment with unique grievance ID within 24 hours

3

Processing

Grievance is reviewed and forwarded to concerned department

4

Resolution

Action taken and resolution provided within specified timeframe

5

Feedback

Provide feedback on resolution and close the grievance

Resolution Timelines

Acknowledgment
24 hours
Initial Response
3 working days
Resolution (Simple)
7 working days
Resolution (Complex)
15 working days
Appeal Processing
10 working days

Submit Grievance

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